Outlook 2016 Error Code -17898

  

Microsoft Outlook is a popular email platform with a simple user interface. It provides various advanced features and option to configure IMAP or POP3 account. Users can easily add their Gmail or Yahoo account in the Outlook profile. However, during IMAP synchronization, an Outlook error 800ccc0e-0-0-560 is frequently encountered by the users. This issue becomes troublesome when the users do not know how to resolve it. Hence, in this blog, we will discuss the causes of this error and method to troubleshoot IMAP error synchronizing folder 800ccc0e-0-0-560. But, first, understand a real-life scenario which is taken from technical forum.

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  1. If the issue still exists, in order to avoid the interference of add-ins in Outlook or antivirus programs, please try to close your antivirus programs and restart your Outlook in safe mode to check if it could work normally (Windows + Rtype”Outlook.exe safe”enter). If your issue has any update, please feel free to post back.
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User Query

“I have configured my Yahoo email account in Microsoft Outlook 2016 with IMAP connection. Initially, the configuration process was executing smoothly and fine. It syncs the inbox and fetches the messages from it. Also, the new email messages arrive promptly in the inbox folder, all seems well. However, when I try to sync my old messages of the same Yahoo account, the synchronization gets disrupted. The Sync Issues folder starts filling with synchronization messages. When I open the email, it shows Outlook error code 800ccc0e-0-0-560. I do not know why this error occurs? Can anyone know how to resolve Outlook error 800ccc0e-0-0-560?”

Reasons for Outlook 2016 Error 800ccc0e-0-0-560

There are many factors responsible for the Outlook 2016/ 2010 IMAP synchronization error. The error code 800ccc0e-0-560 is not a simple error. It is a very critical issue that can damage the complete Outlook profile. Here, some of the causes are listed below that arise this sync error.

Outlook 2016 Error Code -17898

1. It might be possible that accounts such as Gmail, Yahoo has not synced properly with Outlook account.
2. There may be a chance of improper account settings of the IMAP email account in MS Outlook.
3. When the users create sub-folders within the Inbox folder of IMAP account instead of making outside the root location.

Due to above-mentioned reasons, Outlook gets failed to configure the old emails of IMAP account. This problem generally arises when the users add Gmail or Yahoo account in the Outlook email account. As a result, the IMAP synchronization process will stop and shows error code 800ccc0e-0-0-560.

Steps to Fix IMAP Error Synchronizing Folder

In order to troubleshoot Microsoft Outlook error 800ccc0e-0-0-560, follow the below mentioned instructions:

1. Launch Outlook application in which you encounter this issue and click on File tab.

Error

2. Now, select Info >>Account Settings>>Account Settings.. to resolve the error.

3. From Account Settings window, select the IMAP account and click on Change button.

4. As soon as you select the Change, a Change Account window display on the screen. Here, you need to click on More Settings option.

5. A new window gets opened named as Internet Email Settings. Here, you need to click on Advanced tab. Type Inbox in Root folder path box and click OK to update all the changes.

6. Exit from all the Outlook windows and again restart the application.

Concluding Lines

Like problems with Thunderbird and other email clients, Outlook also encounters an error during IMAP account synchronization with Yahoo. Therefore, this blog provides a step-by-step guide to resolve Outlook 2016 error 800ccc0e-0-0-560. Along with this, we have covered the reasons of this IMAP configuration error. Now, follow the above-mentioned solution sequentially and fix the IMAP error synchronizing folder 800ccc0e-0-0-560 error.

Raj | Modified: 2021-05-15T16:24:59+00:00 | Outlook|

Are you searching for the solution to fix IMAP error 0x800ccc0e outlook 2003, 2007, 2010? If yes then go through this blog & get the best solution to resolve this error message. But, before knowing the solution let’s now more about the Outlook error code 0x800ccc0e. This error message generally occurs when the Simple Mail Transfer Protocol (SMTP) server is unable to send or receive emails while using one of the Microsoft Outlook program configured with IMAP account.

Error Message will be displayed as follows:

“Checking for the new mail in subscribed folders on your account.com.’ reported the error (0x800CCC0E): ‘Microsoft is not able to download the folder (null) for account [email protected] from the IMAP mail Server. Error: Unable to connect to the Mail Server. If continue receiving the same error message, contact Server administrator or Internet Service Provider (ISP)'”.

Methods to Fix Microsoft Outlook IMAP Error 0x800ccc0e

Outlook 2016 Error Code -17898 Free

There are multiple solutions to resolve error (0x800ccc0e) on windows 10 OS. Some of them are given below:

Fix Outlook error code 0x800ccc0e by Checking the server connectivity from settings

Outlook 2016 Error Code -17898

This error 0x800ccc0e in Outlook 2003 may encounter when the MS Outlook is unable to authenticate the outgoing server (SMTP). Now follow these simple steps & fix the 0x800ccc0e error in Outlook.

  1. Firstly, open your Microsoft Outlook.
  2. Then, click on Open File > Tools > Account Settings.
  3. After that in the Account Settings tab, click the Email option.
  4. Choose your outlook email account from the given list.
  5. The new window will open with your Email account.
  6. Search the “More Setting” button and click on it
  7. After that open Outgoing Server window.
  8. Now, the user should check the box i.e. “My outgoing server (SMTP) requires the authentication”.
  1. Hit the OK button to confirm the changes
  2. Now, wait until the process gets completed
  3. Wait until the process is completed
  4. Restart Outlook and check whether Outlook Error Code 0x800ccc0e appears again or not, then try the next solution.

Change SMTP Port Number to Resolve Microsoft Outlook IMAP Error 0x800ccc0e

Error Code 80090016 Outlook

Outlook 2016 Error Code -17898

This Outlook Error Code 0x800ccc0e may occur due to the mismatch of outgoing server SMTP port. In this solution, the user has to check the outgoing server port number and make it either 25 or 587. Now, to change the SMTP port number & resolve the error follow these useful steps:

  1. Open the Microsoft Outlook & click on the Tools from the menu bar
  2. After that click on Account Setting.
  3. Now, click on the E-mail tab & click on the Email Account.
  4. The user will be prompted by Change E-mail Account pop-up window. Click on the More Setting tab.
  5. After completing the above step, the Internet E-mail Setting pop-up window get appears. Click on the Advanced tab from the menu bar.
  1. Now, locate Outgoing Server (SMTP) and make the server port number as 587.
  2. After that click on the OK button

Now, after following the above steps to change the port number, the user should try to send the emails. If he/she is not getting the Outlook error code 0x800ccc0e that means the error is resolved. If users still find the error then they can use below methods also to fix the issue.

Disable the Installed Antivirus Program

Another root cause behind the 0x800ccc0e error in Outlook 2003 is because of the installation of the antivirus on the computer. Basically, these anti-viruses are installed for the security purpose but at times these antiviruses prevent the user from connecting to their email account. Therefore, users should disable all the anti-viruses, email spammers & other email scanning software until they start accessing the emails.

Clear all the Messages Stuck in Outbox

Another solution to fix Outlook error code 0x800ccc0e on Windows 10 OS is by the cleaning of all the messages which are stuck in Outbox. For that follow these simple steps:

  1. Under the Send/Receive tab choose Work Offline mode
  2. Now, select the Outbox folder, & move the messages to the Draft folder or Delete the message stored in the Outbox folder

Automated Solution to Resolve Outlook Error Code 0x800ccc0e

After following the above steps if users still find the same 0x800ccc0e error in Outlook then they should use SysTools Outlook Recovery Software. It is a reliable application that repairs corrupt or damaged PST files Becaue there is the change that the issue occurs due to PST corruption. Users can download the free version of the software and use this tool to fix Microsoft Outlook IMAP error 0x800ccc0e.

Root Causes Behind the IMAP Error Code 0x800ccc0e

The main root cause behind this error message is the inappropriate port number.

In Outlook 2002 and 2003, a single checkbox is available for enabling encryption for incoming emails on IMAP Server. This checkbox has to be selected by the user if the IMAP encryption is required. However, there are different port numbers for IMAP encryption or non-encryption.
If in case, if the encryption has been enabled, but the port number is entered for non-encryption IMAP port or vice-versa i.e. if encryption has been disabled but the port number is entered for IMAP encryption port then in such cases the Outlook Error Code 0x800ccc0e occurs.

In Outlook 2007 and 2010, the user can select the option for IMAP encryption or non-encrypted/disabled-encryption from the drop-down list. The options shown are SSL or TSL.

SSL works on IMAP Server encryption port while TLS works with IMAP Server disabled-encryption port. In the Microsoft Outlook 2010, if the user has entered the inappropriate port numbers with corresponding IMAP Server then instead of the Outlook error 0x800ccc0e, users will find the other error message”.

Outlook 2016 Error Code -17898 Download

Therefore, to resolve this error users should pay more attention while selecting the port numbers for the IMAP server.

Conclusion

Outlook error code 0x800ccc0e is the most common bug faced by many users. This error mainly occurs due to the wrong configuration of SMTP servers or alteration in the SMTP port number from ISP. Therefore, for the resolution of this IMAP error 0x800ccc0e in Outlook 2003, 2007 we have described different solutions. Users can try any of these methods to resolve the error.

Outlook 2016 Error Code -17898 Pdf

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