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Make the leap with Creative Cloud. Adobe tools empower students to think creatively and communicate expressively, so they can turn their classroom ideas into college and career opportunities. And we offer special pricing for education, from individual students to entire institutions. Premiere Pro CC is the leading video editing software for film, TV, and the web. Creative tools, integration with other Adobe apps and services, and the power of Adobe Sensei help you craft footage into polished films and videos in one seamless workflow. Fortunately, these titles can be created right inside Adobe Premiere Pro without much extra work. You can add someone’s name (a.k.a. Lower third, chyron, super), you can create captions or subtitles, and you can even build entire credit sequences.

Learn how to use a redemption code to activate your app.

With the most widely-used Premiere Pro keyboard shortcuts under your belt, let’s dive in a bit deeper into an overview of the default options. Part 2: The Main Default Premiere Pro Keyboard Shortcuts. In Adobe Premiere, there are two types of keyboard shortcuts. Follow these steps to activate a purchased Elements product: Select the Elements product that you want to activate from the screen below. Sign in using your Adobe ID and password. Click Activate now in the Welcome screen. Activate Elements. Enter the serial number in the next screen and click Next.

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If you purchased your Adobe product from a retailer, reseller, or received it as a gift card, you will need to redeem a redemption code to start using your product.

Your 24-digit redemption code can be found under the silver scratch-off label on product cards, on an insert in a boxed product, or included in the body of an email if you did not purchase a physical product. Depending on how you purchased your product, you may also need a serial number to activate it.

What do you have?Where’s your code or serial number?
A prepaid cardFind your redemption code beneath the scratch-off foil on the back of the card.
A product box

Serial Number

Find your serial number on the disc sleeve or on the product box. The serial number is a 24-digit numeric code.

Note: For Elements products, the serial number is located on the Windows DVD sleeve.

Redemption Code

Find your redemption code on an insert card inside the box. The redemption code is a 24-digit alphanumeric code.

An email from a resellerFind your redemption code or serial number in the email.
  1. Click the link below for the type of product you purchased:

Note:

For subscription products, you can skip entering credit card details by clicking Remind me later. Entering credit card details helps ensure continuity of your subscription.

I have an active subscription. How do I use a redemption code?

If you already have an active subscription associated with an Adobe ID, you can still use a redemption code.

Depending on whether you redeem with the same or a different Adobe ID, your redemption code is adjusted in different ways.

Choose the option below that applies to you:

If you already have the same plan or product, and redeem with the same Adobe ID:

  • If your payment plan is Annual plan, paid monthly, Adobe stops charging your credit card after you redeem the code. After the redemption code subscription term expires, Adobe resumes charging your credit card.
  • If your payment plan is Annual plan, prepaid, the redemption code term is added to the end of the paid subscription term.

If you redeem a different plan with the same Adobe ID:

  • Your subscription runs parallel to your existing paid subscription. For example, consider a scenario where you have an existing subscription to the Creative Cloud Photography plan with 20 GB of storage. However, you have a redemption code for the Creative Cloud All Apps plan. In this case, if you redeem the redemption code, your subscription to Creative Cloud All Apps runs concurrently with the existing Creative Cloud Photography plan.

If you redeem a redemption code with a different Adobe ID for the same or different plan or product, your subscription runs parallel to your existing paid subscription.

You can purchase your subscription from any reseller that distributes Adobe products through redemption codes. In this case, your redemption works in the same way as the subscription purchased from the Adobe website, except if your payment plan is Annual plan, paid monthly. This plan is not sold through the reseller channel.

In some countries, Adobe customers are served by Digital River, an authorized Adobe reseller. Here is a list of countries served by Digital River.

If you purchased your existing subscription from the Adobe website, you receive an error message “INVALID CODE” when you attempt to redeem your code. Do one of the following:

  • Contact Adobe Customer Care to cancel the existing paid subscription before the auto-renewal date. Twenty-four (24) hours after the cancellation, redeem the redemption code with the same Adobe ID.
  • Redeem the redemption code with a different Adobe ID. In this case, your existing paid subscription continues to renew automatically, and run parallel to the new subscription under a different Adobe ID.
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If you purchased your existing subscription from a reseller (not from the Adobe website), and received a redemption code in a country where you can also purchase directly from the Adobe website:

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  • Your subscription is extended if you have the same product, and redeem with the same Adobe ID.

Note:

You cannot purchase an Annual plan, paid monthly subscription plan from a reseller. This plan is not sold through the reseller channel.

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If you have an Annual plan, prepaid subscription plan, the redemption code term is added to the end of the paid subscription term.

  • Your subscription runs parallel to your existing paid subscription if you redeem a redemption code with the same Adobe ID for a different product.
  • Your subscription runs parallel to your existing paid subscription if you redeem a redemption code with a different Adobe ID for the same product or a different product.

Frequently Asked Questions

Looking for quick answers? Here are some common questions and solutions.

Try these solutions:

  • Make sure that the code you are entering is a redemption code (24-digit alphanumeric code).
  • Make sure that you typed the code correctly. Redemption codes contain both letters and numbers. It’s easy to confuse some numbers and letters, such as zero and one with the letters '0' and 'I.'
  • Make sure that you're entering the code at the correct redemption site. Be sure that you enter the code at the redemption site noted on your insert, card, or email. Go to Redeem a redemption code for subscription retail products or Redeem your purchase for non-subscription retail products.
  • Try redeeming the code from a different browser.
  • Access your account information. You may have your subscription or product available and registered in your Adobe account. For more information on your Adobe ID account, see Manage your Adobe ID account.

See Troubleshoot when Creative Cloud apps ask for serial number.

More like this

Activate your Elements products to validate your software license and associate them with the computers on which you use those products. Activation is a mandatory process that requires the software to connect to Adobe servers via the Internet. Activation helps protect your computers and environment from malicious code by verifying that you have genuine Adobe software.

Before you begin, ensure that you have already installed the Elements product on your device. For instructions on how to install Elements products, see:

Follow these steps to activate a purchased Elements product:

  1. Select the Elements product that you want to activate from the screen below.

  2. Enter the serial number in the next screen and click Next.

    Note:

    Can't find your serial number? See Find the serial number of your Elements product to know more.

    Received a redemption code? Use your redemption code to get your serial number. See Help with redemption codes to know more.

You get a free trial period of 30 days to try Elements products. Follow these steps to start a trial after you've installed an Elements product:

  1. In the given screen, select the Elements product for which you want to start a trial.

When you launch an Elements product, a screen shows the number of days remaining for the trial to expire. On this screen, click Buy now and then follow onscreen instructions to covert your trial to a full version.

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Use the serial number you have received to convert the trial version to a full version. The serial number starts with the number 1057 or 1143. You receive the serial number depending on the type of purchase:

  • From Adobe website: When you purchase Photoshop Elements, you receive the serial number in an email from Adobe. Look for the subject line 'Your Serial Number' or 'Your Serial Numbers' in your mailbox.
  • DVD: You can locate the serial number on the back of the DVD case. If you have an envelope for your software, the serial number can be on the envelope instead.

Note:

A serial number has 24 digits, and is different from a redemption code which is alphanumeric. You can use your redemption code to get your serial number.

Learn how to resolve some common serial number error issues while trying to activate your Elements product.

Adobe blocks serial numbers that have not been issued by Adobe, or have been used fraudulently by unauthorized sellers to produce counterfeit software. Unfortunately, you may only know the serial number has been blocked for this reason when re-activating or reinstalling Adobe software.

Follow these steps if you receive the 'invalid serial number' message:

  1. Check that you are using the correct serial number for your product installation. A serial number has only 24 numbers.

    For more information, see Find the serial number of your Elements product.

  2. If the serial number associated with the software is blocked, find information on this page to quickly resolve the issue.

A serial number and a redemption code both have 24 elements. However, a serial number has 24 digits, while a redemption code has 24 alphanumeric digits. If you are entering a redemption code instead of a serial number, you get the following error message:

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To resolve this error, ensure that you are not entering the redemption code in place of the serial number. Follow these steps to retrieve the serial number required to install your software:

  1. Enter the serial number when prompted during installation.

  2. Save the redemption code for future access to your serial number in case you require to reinstall the software.

Adobe blocks serial numbers that have not been issued by Adobe, or have been used fraudulently by unauthorized sellers to produce counterfeit software. Unfortunately, you may only know the serial number has been blocked for this reason when re-activating or reinstalling Adobe software.

Follow these steps if you receive the 'revoked serial number' message:

  1. Check that you are using the correct serial number for your product installation. A serial number has only 24 numbers.

    For more information, see Find the serial number of your Elements product.

  2. If the serial number associated with the software is blocked, find information on this page to quickly resolve the issue.

How To Enter Adobe Serial Number

You are getting this message because you're using an expired serial number to activate your Elements product. This occurs because the software build you were using has expired or the serial number used to license the application had exhausted its validity. In both these cases, you need to buy a new Elements product.